Terms
Sentinel is a vehicle collection, delivery, appraisal and inspection evidence tool for motor trade use. It lets authorised users create jobs, invite drivers or inspectors, capture photos and condition evidence, collect signatures and create reports.
CERSUS Appraisal (formerly Sentinel) is currently provided free of charge. Free access is not a promise that the service will remain free indefinitely. We may introduce charges for all or part of the service to support its ongoing operation, maintenance and development, including where usage or operating costs increase.
Before introducing charges for functionality you currently use free of charge, we will give the account holder at least 30 days’ written notice by email to their registered email address. The notice will explain the affected features, the price and billing frequency, when charges would start, and any applicable paid-service terms.
You can choose whether to accept the paid service or stop using the affected features before charges begin, without a cancellation fee. We will not automatically enrol you in a paid plan or charge you without your agreement, and we will not charge retrospectively for use that was free. If you do not accept, access to the affected features may end on the date stated in the notice. The notice will explain how to obtain copies of your existing appraisal records before that date.
Optional paid extras, such as vehicle-data checks, may be offered separately. Their prices and terms will be shown before you choose to purchase them.
Users must provide accurate account information, keep credentials secure and only access jobs they are authorised to handle. Dealers are responsible for selecting who they invite and for removing access when it is no longer needed.
Invited users may receive Sentinel-only access. Sentinel-only access does not grant access to unrelated DealDesk product areas.
The dealer, customer or business using Sentinel is responsible for the job data it uploads or instructs users to capture, including vehicle details, addresses, contacts, photos, notes, signatures and reports. Users must ensure they have the authority and lawful basis to collect and share that data.
Do not use Sentinel to upload unlawful, misleading, offensive, malicious or irrelevant material. Do not attempt to bypass access controls, probe the service, scrape data, interfere with other users, or share invite or report links with unauthorised recipients.
Sentinel reports are operational evidence records based on information captured by users. They are not warranties, valuations, engineering reports, mechanical inspections, insurance reports or legal advice. Dealers remain responsible for reviewing reports and deciding how they are used.
We aim to keep Sentinel available and reliable, but availability may be affected by maintenance, updates, hosting issues, internet connectivity, user devices or events outside our control. Support is available at support@dealdesksentinel.co.uk.
Access may be suspended or removed where needed to protect Sentinel, investigate misuse, comply with law, enforce these terms or follow a dealer/customer instruction.
Sentinel is provided as an operational software tool. To the fullest extent permitted by law, JK66 Car Sales Ltd is not responsible for business decisions, vehicle condition conclusions, report recipient decisions or losses caused by inaccurate data entered by users. Nothing in these terms excludes liability that cannot be excluded under law.
These terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction unless mandatory law says otherwise.